Legal Documents

One Bets Privacy Policy – Your Data Is Completely Safe With Us

This Privacy Policy clearly explains how your personal information is collected, used, and protected at One Bets.

Last updated: January 2026

We protect your privacy

One Bets' core data protection commitments at a glance

SSL Encryption

All your data and transactions on One Bets are protected via SSL/TLS encryption. Third parties have no way of accessing your data.

We never sell your data

We never sell your personal information to third parties. Your data is never shared without your consent.

Your Data, Your Control

You can view, correct, or request deletion of your stored information at any time.

Secure Data Storage

All your data is stored on secure servers and regularly audited to ensure there are no security vulnerabilities.

Transparent Cookie Policy

One Bets uses cookies solely to improve your experience. You can find out which cookies are in use at any time.

Marketing Opt-Out

You can unsubscribe from promotional emails or SMS at any time, hassle-free.

One Bets takes your privacy seriously. By reading this Privacy Policy, you will understand what data we hold, why we hold it, and how we keep it secure.

1. Introduction

One Bets (referred to herein as "we", "us", or "the platform") is fully committed to protecting the privacy of its users. This Privacy Policy ("Policy") describes how One Bets collects, uses, stores, and protects your personal information.

By visiting the One Bets website, creating an account, or using any of our services, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before registering.

Our services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected, it will be deleted immediately.

This Privacy Policy applies to our Terms & Conditionsread alongside. Together, both documents form the legal basis for using One Bets.

2. What Information We Collect

Certain types of information are collected to manage your One Bets account, deliver our services, and ensure your security. We only collect what is strictly necessary.

2.1 Information You Provide Directly

  • Identity information: Full name, date of birth, national ID number.
  • Contact Information: Mobile number, email address, current address.
  • Account Information: Username, password (encrypted).
  • Financial Information: bKash/Nagad/Rocket number, bank account details.
  • Verification Documents: A copy of your National ID, passport, or driving licence.

2.2 Information Collected Automatically

Data type What We Collect Purpose
Device Information Device type, operating system, browser Service Improvement
Log Data IP address, login time, page visits Security & Fraud Prevention
Transaction History Deposit, withdrawal, and bet records Legal Compliance & Dispute Resolution
Cookie Data Session token, preference settings Improving user experience

3. How We Use Your Information

One Bets uses your information only for specific, legitimate, and clearly defined purposes. It is never used for anything else without your consent.

  • Account Management: For registration, login, and account security.
  • Service Delivery: For betting, payment processing, and customer support.
  • Identity Verification: To complete the KYC process and verify your age.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Legal Obligations: For mandatory reporting to regulatory authorities.
  • Contact: For important updates, transaction confirmations, and support.
  • Improvement: For analytical purposes to help us improve our services.
  • Marketing: To send you promotional offers with your consent.

One Bets never uses your information for marketing purposes without your consent. To stop receiving marketing communications, simply notify our support team at any time.

4. Sharing Information with Third Parties

One Bets does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances.

4.1 When Information Is Shared

  • Payment Processors: With payment gateways such as bKash and Nagad to process transactions.
  • KYC Partners: With accredited verification service providers for identity verification.
  • Legal authorities: In response to a court order or a lawful request from law enforcement authorities.
  • Technology Partners: With technology providers that support our services, under strict confidentiality agreements.

4.2 What We Never Do

  • We never sell your information to advertisers or marketing companies.
  • We do not share your information on social media without your consent.
  • We do not share any data with unauthorized or untrusted third parties.

When sharing information with third parties, we provide only the minimum data necessary and require those parties to uphold the same standard of privacy policy.

6. Data Security Measures

One Bets follows industry-standard technology and practices to protect your data. Our security framework is regularly updated and audited.

  • 256-bit SSL encryption: For all data transfers.
  • Password Hashing: Passwords are stored using bcrypt or an equivalent algorithm.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: To prevent unauthorized access.
  • Regular Security Audits: By third-party experts.
  • Data Backup: Secure, encrypted off-site backups.

No security measure is 100% foolproof. We strongly encourage you to use a strong password and never share it with anyone.

7. How Long We Retain Your Data

One Bets retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period.

  • Account Information: Full duration of active account + 5 years after closure (legal obligation).
  • Transaction Records: A minimum of 5 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after verification.
  • Log Data: 90 days to 1 year.
  • Marketing data: Upon withdrawal of consent.

Once legal obligations are met, your data will be deleted upon request. To request data deletion, support@onebets.wsSend us an email at

8. Your Rights

One Bets believes every member has full rights over their own data. Your rights are outlined in detail below:

Right of Access

You can request to know what information we hold about you.

Right to Correct Information

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Where no legal obligation applies, you may request that your data be deleted.

Right to Data Portability

You can request your personal data in a commonly used, portable format.

Right to Restrict Processing

You can request that the processing of your information be restricted under certain circumstances.

Right to Opt Out of Marketing

You can request to stop receiving promotional communications at any time.

To exercise any of the rights above, support@onebets.wsemail us. We typically respond within 30 business days.

9. Protection of Minors

One Bets is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If a minor registers by mistake and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If you believe a minor is using One Bets, please contact our support team immediately. Parents and guardians are advised to regularly monitor their children's internet activity.

You can use parental control software to keep your child away from online gambling sites. To learn more about responsible betting, visit our Responsible Gaming View page.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us. We are always here to help.

  • Email: support@onebets.ws
  • Support Hours: 7 days a week, 9:00 AM – 11:00 PM (Bangladesh Time)
  • Response time: Typically within 24–72 hours

Send any privacy-related complaints to us by email. Write "Privacy Request" in the subject line and include your account user ID so we can assist you promptly.

If this Privacy Policy changes, we will update this page and make every effort to notify members by email. Please check this page regularly.

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Your data is fully secure at One Bets. Create your account today and enjoy the best betting experience in Bangladesh.

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